Order a new Redhat server dedicated server on 3/24. the sales person forgot to add panel. create ticket on 3/25. nothing is done until 3/26. waited all day 3/26, finally they told me that can't get the damn server to install properly. they start charging from the date i ordered. 3 days later, they still can't get the server up. Don't trust these people at the planet. If they can't setup a new server, don't expect they can keep your server up and running in the long run. I have a windows server with them for the last 5 years, it was down for more than a week when they power went out. It was almost down several times because some guy over there decided to change firewall policy or something. The planet sure got a lot of morons. I am moving all my servers in house.

The Planet, the cul du sac of evolution for the once great "RackShack / EV1 Network". Long time client and since the change over, I've stuck with the Planet a couple of years now.

I feel as though we've gone from a "Can Do" attitude to, "You're paying over $600 for dedicated servers, but you're not signed up for our Alpha Elite Special Services so we can't really touch your server". Wow, talk about value. The line they draw on service has grown to be quite arbitrary. We've stuck through during their UPS burn out that shut down a good portion of their network for days, *imagine 15 hours without the ability to get a call, not or carrier pigeon*. We've shed servers as equipment aged and support weakened. It seems not a month goes by that we're not butting heads, wondering when they'll proactively inform us of network issues so we don't have our clients informing us. Alas, the company I was loyal to is gone. A hard working Texan firm offering great value is now replaced with overpriced services, screwy migrations, spotty service and under appreciated clients. . . I've gone from 15 servers across multiple clients, to three. . . soon to less than that as the hope dies.

I'm not going to write a big long review. I am going to let my machine speak for itself:

15:57:34 up 832 days, 15:39, 2 users, load average: 0.56, 0.32, 0.24

I would recommend The Planet to anyone, my only complaint would be the pricing, but even that I can live with thanks to the reliability. I never have to wonder if my site is down, because it won't be.

I was looking for options to help me reduce hosting costs. I tried The Planet and was so upset with them I terminated the account right away. The still placed an unauthorized charge on my bank card which I had to dispute. They quoted me one price to set up the server then started to ask for more money to complete the setup. They never got me a working login to Plesk. In short they never delivered a workable server to me yet charged me until the end of the month based on a credit card authorization form than had expired.

Don't trust these people.

I have been with the planet hosting for more than 5 years it was called rackshack then. The support is outstanding, best in the business, the server is always online. If it goes down the support is working on it right away.

This is the 2nd host provider that I try, and in my experience I am on line every time when I access my sites.

The support is good, because they responds me in the same day.

The control panel of the host, allow me to manage my entire server without restrictions, also I can restart my server when I want.

Outstanding host. All servers crash, but at least they are infrequent and dealt with quickly. Support staff is friendly and knowledgeable. The pricing seems higher than average but you get what you pay for and then some. I would recommend The Planet to anyone who wants a site that works properly and good service.